YSO Academy

Making a mandated report is one of the hardest things a youth worker or childcare professional can do. But it's not the last hard thing.

What happens to your relationship with the child after you report? How does a child typically respond to being the subject of a report? And how do you continue working with parents who may feel betrayed, angry, or afraid?

This course addresses the questions that most mandated reporter training doesn't: what comes after the phone call. You'll learn about your legal rights and ongoing responsibilities once a report is made, how children commonly respond to the reporting process, and concrete principles for maintaining trust and connection with both the child and the family through what is often an extremely difficult period.

Six detailed case studies — each with structured reflection and in-depth discussion — give you the opportunity to apply these principles to complex, realistic situations and build genuine confidence in your judgment.