Tough Conversations
This course teaches how to have difficult conversations with your staff, equip them to have those conversations, build a culture of accountability, open communication, and trust, and address difficult issues before they escalate.
Welcome!
Before we begin...
From Policy to Practice
Reflections
Why Staff Stay Silent
Case Study
Building a Culure of Conversation
Reflection + Case Study
Trust, Feedback, and Accountability
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Quiz
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